TESTIMONIALS
Letters from Patients
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5th May 2019
Dr Lieberman is my absolute hero. He and his staff have completely transformed my life. He listened to me, also explained to me what I was experiencing and why. His compassion and kindness is unbelievable. He is also the most approachable Dr. I have ever met. I actually look forward to going for my treatment as you feel like part of a family. I cannot praise Dr Lieberman all of his team and the clinic enough. They should be used as an example of what good care is.
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11th March 2019
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2nd August 2018
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LISTENING
17th July 2018
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16th February 2018
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LISTENING
15th January 2018
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8th January 2018
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17th October 2017
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LISTENING
12th June 2017
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2nd May 2017
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LISTENING
1st May 2017
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LISTENING
20th April 2017
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LISTENING
18th April 2017
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LISTENING
22nd March 2017
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LISTENING
21st March 2017
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LISTENING
16th March 2017
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LISTENING
16th March 2017
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LISTENING
19th December 2016
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LISTENING
8th September 2016
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LISTENING
3rd August 2016
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LISTENING
30th July 2016
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LISTENING
25th July 2016
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25th July 2016
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LISTENING
24th July 2016
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LISTENING
23rd July 2016
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14th July 2016
Response from Dr Ilan Lieberman
hi
I’m really sorry that your experience was not what you had wished for and that you felt the £11 spent on travelling to the clinic was wasted. The evidence shows that the biopsychosocial environment that patients experience chronic pain within has a great bearing on their pain experience and gives some guidance on how to approach a solution. Clearly in your case the reasons for these questions where not made clear and thats obviously not been helpful, apologies. Hopefully the ultrasound investigation that has been ordered may shed some light on some of the causes of your pain and if you choose to attend for follow up please bring along any questions that you want answered so that we can begin to get you on a path to rehabilitation.
Regards Dr Lieberman
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8th July 2016
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16th June 2016
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LISTENING
8th June 2016
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LISTENING
12th May 2016
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LISTENING
5th May 2016
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LISTENING
23rd March 2016
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LISTENING
27th February 2016
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LISTENING
25th February 2016
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LISTENING
21st February 2016
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18th February 2016
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LISTENING
3rd February 2016
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LISTENING
31st January 2016
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LISTENING
31st January 2016
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LISTENING
28th January 2016
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LISTENING
28th January 2016
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LISTENING
27th January 2016
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LISTENING
24th January 2016
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LISTENING
14th January 2016
Response from Dr Ilan Lieberman
Although I don’t recall this particular consultation I am really sorry to read that you were dissatisified with the consultation & I appologise for that. Its never my intention to deliberately upset people or spend inadequate time with them although this has clearly occured in your case. As you can read all of my previous feedback has been very positive and the nature of this type of anonymous feedback is that it’s open to all and from my perspective enables the clinician to be reflective about their practice. So thank you for taking the time to feedback, even though it made uncomfortable reading. If you wish I’d be happy to see you again and see if we can achieve a more helpful outcome. No hard feelings. With regards to the phone, I dont have a “bleep” and the expected way for me to be available for advice to other healthcare professionals, patients and sadly my managers is though my phone. The nature of my practice means that on some occasions I can’t just switch the phone off as much as I would like to. It’s also important to appreciate that sometimes consultations within the context of the management of chronic pain can be distressing and may challenge views, cognitions, behaviours, beliefs and previous diagnoses. I appreciate that can be a very challenging experience. Clearly the outcome for you on your visit was not what you had hope for or expected & if we meet in the future I’m confident that we can achieve a better outcome for you. I hope the Pilates classes are helping. BW Dr Lieberman.
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11th January 2016
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19th December 2015
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14th December 2015
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14th December 2015
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7th December 2015
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24th November 2015
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19th November 2015
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19th November 2015
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10th November 2015
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5th November 2015
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1st November 2015
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31st October 2015
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28th October 2015
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28th October 2015
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27th October 2015
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22nd October 2015
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21st October 2015
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23rd March 2015
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20th November 2014
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LISTENING
13th November 2014
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13th November 2014
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13th November 2014
Dr Lieberman is a very understanding man that says it as it is. He listens, understands, puts a plan of action in place that is best for you the patient. Brilliant Dr. Just what I needed..thank you.